KO1KEYZ

About the course

Q
I would like to change from the "Monthly Membership Fee Course" to the "Monthly Membership Fee Bundle Payment Course."
A
To change your course, please go to [Withdrawal Procedure] in MY PAGE or [Course change Please proceed from here.

After canceling your "Monthly Membership Fee Course," you will be asked to enroll in the "Monthly Membership Fee Bundle Payment Course)."

The registration process for the "Monthly Membership Fee Bundle Payment Course" differs depending on when you re-register after canceling your membership.

Please follow the steps below to complete the procedure.

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■After canceling the "Monthly Membership Fee Course",Within the same monthIf you enroll in the "Monthly Membership Fee Bundle Payment Course"

① First, please proceed with the cancellation procedure for the "Monthly Membership Fee Course".

② On the login page, log in using the information you used when registering for the "Monthly Membership Fee Course," select your payment method, and pay the annual membership fee.

<Caution>
If you change courses within the same month, you will be charged membership fees for both courses only for the first month.

To avoid duplicate payments, we recommend canceling your membership at the end of the month and registering for the "Monthly Membership Fee Bundle Payment Course" at the beginning of the next month.

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■After canceling the "Monthly Membership Fee Course",next monthIf you enroll in the "Monthly Membership Fee Bundle Payment Course"

① First, please proceed with the cancellation procedure for the "Monthly Membership Fee Course".

② On the new member registration page, proceed from "Those who have Plus member ID," log in with the information you used when registering for the "Monthly Membership Fee Course," select your payment method, and pay the annual membership fee.

Other questions about the course

If the above examples do not resolve your issue, please contact us using the information below.

Contact us here