About Plus member ID

Q

I have obtained multiple "Plus member ID".

A

Duplicate registrations and possession of multiple "Plus member ID" are not permitted.

Please check the following.

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■ If you have registered for the 'KO1KEYZ OFFICIAL FANCLUB' twice

Example: Register for KO1KEYZ KO1KEYZ FANCLUB" with ID① and also with ID②.

We will review the circumstances and then provide you with further information.

Please contact the fan club (this contact point).

»Contact us here

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■ If you are registered with the 'KO1KEYZ OFFICIAL FANCLUB' and other artists' fan clubs

Example: Register for the 'KO1KEYZ OFFICIAL FANCLUB' with ID①, and for another artist's fan club* with ID②.

We cannot consolidate member data at this counter.

Please manage your own ID and password.

* This applies only to services handled by Fanplus.

»If you have obtained multiple Plus member ID

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■If you are having trouble receiving your electronic ticket or verifying your phone number via SMS in the app

We will check your usage status and then take appropriate action, so please contact "Ticket Plaza" via the help link below.

​I have obtained multiple Plus member ID.

*This offer is limited to services handled by Ticketplus.

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■If you have not registered for a paid service with your Plus member ID

Customers can delete their IDs themselves.

​How do I delete Plus member ID?

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* "Plus member ID" = "Former EMTG ID".

Other questions about "Plus member ID"

• Q.
  What is a "Plus member ID"?
• Q.
  Where can I obtain my "Plus member ID"?
• Q.
  Where can I find my "Plus member ID"?
• Q.
  Can I delete my "Plus member ID"?