Regarding changes to registration information
- QCan I change my registered address?
- A
You can change your registered address yourself.
After logging in, please proceed from "View/Change Member Information" in My Page.
* If you use the same Plus member ID to access other artist websites operated by "Fanplus," the changes will apply to all services.
<Caution>
Please access the site using a web browser (Safari/Chrome) when proceeding with the procedure.
- You cannot complete the procedure through the app.
- In-app browsers (Yahoo! JAPAN app/Google app) are not guaranteed to work.
Accessing the site via various social media apps such as X (formerly Twitter), Instagram, and LINE may result in it not functioning correctly.
»Click here if you are unable to log in.
<For those who Monthly Membership Fee Bundle Payment Course >
If you have moved, please update your address as soon as possible, as this may result in you not receiving your member benefits.
If you have a nameplate displayed, we will not be able to deliver the package if it does not match the registered name (addressee).
Please add "c/o [Name on the nameplate]" to the end of the address when registering.
Other questions regarding "Changing registration information"
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Q.
Can I change my registered email address?
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Q.
I can't change my email address because I get the message "It's already in use."
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Q.
Can I change my registered country information?
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Q.
Can I change my registered phone number?
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Q.
I mistakenly entered the wrong date of birth information.
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Q.
I mistakenly registered the wrong gender.
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Q.
What should I do if my last name changes?
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Q.
[For overseas users] Can I change the way my name is written?
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Q.
Can I change my registered nickname?
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Q.
Can I change my favorite member?
If the above examples do not resolve your issue, please contact us using the information below.