Disclosure based on the Specified Commercial Transactions Act
- Seller
- Fanplus, Inc.
Representative Director: Motoshi Sato
150-0002
ShibuyaMinamiTokyuBldg.9F,3-12-18,Shibuya,Shibuya-ku,Tokyo - Contact Information
- 0570-082-116
*For inquiries, please click here. - Selling price
- ■ For those living in Japan
[Monthly Membership Fee Course]
Membership fee: 550 yen (tax included) / 1 month
*Unless you cancel the automatic renewal, the same amount will be automatically charged every month.
[Monthly Membership Fee Bundle Payment Course]
Membership fee: 6,600 yen (tax included) / 12 months
*Unless you cancel the automatic renewal, the same amount will be automatically charged every year.
*Automatic renewal is not available if your payment method is convenience store payment. - Payment Methods
- ■ For those living in Japan
[Monthly Membership Fee Course]
• Credit card payment
d払い
au Easy Payment
• SoftBank bundled payment • Y!mobile bundled payment
*Please note that data communication charges will be borne by the customer.
[Monthly Membership Fee Bundle Payment Course]
• Credit card payment
• Convenience store payment *A separate payment processing fee will apply.
d払い
■ For those living outside of Japan
[Monthly Membership Fee Course / Monthly Membership Fee Bundle Payment Course]
• Credit card payment
- Delivery time
- You can download it immediately after confirming your purchase.
- Regarding withdrawal
- After logging in, please proceed with the withdrawal process using the "Withdrawal" button located on the top page and your My Page.
- Regarding the cancellation conditions for recurring subscriptions
- [Monthly Membership Fee Course]
The following withdrawal procedure is required.
After logging in, please proceed with the withdrawal process using the "Withdrawal" button located on the top page and your My Page.
If you complete the cancellation procedure by the end of each month, your membership will be terminated at the end of that month.
No membership fees will be charged for the following month and beyond, however, the timing of the billing for the month of cancellation will vary depending on your chosen payment method and credit card company.
[Monthly Membership Fee Bundle Payment Course]
If paying by credit card, you will need to cancel the automatic renewal of your credit card payment.
After logging in, please cancel automatic renewal by the 20th of the month in which your subscription expires by clicking the "Credit Card Information/Confirmation" button on your My Page.
*No procedure is required for convenience store payments. - Regarding returns
- Due to the nature of the product, we cannot accept returns.
- others
- For details on payment timing/methods, service provision timing, and cancellation procedures for each payment method, please check here.
For matters not specified in this notice, please refer to the membership terms and conditions.