About using the site and its content

Q

[PC] You cannot view, play, or download content.

A

Please check the following:

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■ Recommended environment

Windows or Mac PCs are the recommended system requirements.

Please check if your computer and browser meet the recommended system requirements.

»Check the recommended system requirements here.

* We cannot guarantee that all applicable environments will be able to view the content correctly.

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■ About JavaScript

This website uses JavaScript.

This will not work if JavaScript is disabled in your browser settings.

Please make sure to enable this setting before using the feature.

●If you are using the Safari browser
[Settings] > [Safari] > [Advanced] > Enable JavaScript
»Apple Support is here

●If you are using the Chrome browser
Launch Chrome > Click the [:] (menu) in the upper right corner > Settings > Advanced settings > Check "Enable JavaScript"

* The display may vary depending on the device, browser, and OS version.

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■ About Cookies

This site uses cookies.

This will not work if cookies are disabled in your browser settings.

Please make sure to enable this setting before using the feature.

●If you are using the Safari browser
- Select "Settings" from the home screen that appears first.
Select "Apps" > "Safari" > "Details"
If "Block all cookies" is turned on, please turn it off.
(If the circle is on the right and green, it's on.)

●If you are using the Chrome browser
Launch Chrome > Click the [:] (menu) in the upper right corner > Settings > Site settings > Check if cookies are enabled

* The display may vary depending on the device, browser, and OS version.

<Caution>
Please be careful not to enable "Block all cookies".

Please select one of the following: "Allow only the website you are currently accessing," "Allow websites you have visited," or "Always allow."

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■ Clear your browser cache

Cache refers to temporary data stored on your computer or other device when you visit a website, or the mechanism that facilitates this.

While retaining data improves browsing convenience, the retention of outdated data can sometimes cause problems with the displayed information.

Clearing your cache may resolve the issue, so please try that.

* The method of implementation varies depending on your browser.

<Caution>
Clearing your cache may cancel your login status or delete saved IDs and passwords from your browser.

When logging in again, you will need to enter your ID and password. Please be aware of this in advance.

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■Communication environment

Please check your internet connection speed.

* If you have any questions, please contact your internet service provider.

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■ Restart your computer

Please turn off the power and restart the device.

Other questions regarding "Site usage and content"

• Q.
  Are there any services available in languages other than Japanese?
• Q.
  What are the recommended system requirements?
• Q.
  [iPhone] You cannot view, play, or download content.
• Q.
  [Android] You cannot view, play, or download content.
• Q.
  May I use the site's content, CD cover art, artist images, and audio files on my personal homepage or in printed materials?
• Q.
  「プライバシーポリシー」が表示されます。
• Q.
  翻訳機能について