Regarding withdrawal

Q

[Monthly Membership Fee Course] You can still log in to the site even after canceling your membership. Have you successfully canceled your membership?

A

Please check the following:

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■Regarding the cancellation procedure (applicable to both credit card payments and carrier billing)

You must log in to the 'KO1KEYZ OFFICIAL FANCLUB' website.

After logging in, please proceed with the withdrawal procedure from the [Withdrawal Procedure] section in MY PAGE.

* Please access the site using a web browser (Safari/Chrome).

If you complete the procedure described above, your membership will be terminated immediately.
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If you try to log in to the site after completing the withdrawal procedure, a "payment screen" will be displayed.

<Caution>
Unlike a subscription, this will result in immediate cancellation, and you will no longer be able to access member-only content.

Please note that you may continue to receive member email newsletters for up to one week after canceling your membership.

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■ If you cancel the recurring billing through the website of each carrier (docomo, au, SoftBank)

If you cancel your contract directly through your carrier's website without going through this site, the process will be different from the usual procedure.

Because this process differs from the standard withdrawal procedure, your withdrawal will not be immediate, and it will take some time for the change to be reflected on the service side.

Example: If you cancel your recurring billing with your carrier during March.

Your membership status will be reflected around the beginning to middle of the following month (April).
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The final invoice will cover your usage in February.

Until your membership is cancelled, the system will continue to recognize you as an active member.

Therefore, it may be possible to log in to the site or receive member email newsletters.

Since your carrier has already canceled your recurring billing, you cannot unsubscribe from the site.

Once your account cancellation is reflected, you will no longer be able to log in (i.e., the membership fee payment screen will be displayed), so please wait.

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■ About "Plus member ID "

The "Plus member ID" you obtained will not be automatically deleted (i.e., invalidated) when you cancel your paid membership.

* Please rest assured that there will be no charges, as Plus member ID itself is free.

Please check Plus member ID linked sites from your [Plus member ID My Page] and delete the ID if it is no longer needed.

​Can I delete my "Plus member ID"?

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Other questions regarding "withdrawal from membership"

• Q.
  How do I cancel my membership for the [Monthly Membership Fee Bundle Payment Course]?
• Q.
  [Monthly Membership Fee Bundle Payment Course] I can log in to the site even though I didn't renew my membership. Has my membership been cancelled?
• Q.
  [Monthly Membership Fee Course] How do I cancel my membership?
• Q.
  [Monthly Membership Fee Course] I am still being billed even after canceling my membership.