Frequently Asked Questions

Q

Please tell me how to change my fan club registration information.

A

Please read the help section below.

»Can I change my registered email address?

»I can't change my email address because I get the message "It's already in use."

»Can I change my registered address?

»Can I change my registered country information?

»Can I change my registered phone number?

»I mistakenly entered the wrong date of birth information.

»I mistakenly registered the wrong gender.

»What should I do if my last name changes?

»[For overseas users] Can I change the way my name is written?

*We cannot provide you with information regarding your "FANY ID" registration.

Other questions about "Frequently Asked Questions"

• Q.
  Please tell me about "FANY ID".
• Q.
  I cannot log in.
• Q.
  If I change my course midway through, will I still be eligible for the "Monthly Membership Fee Bundle Payment Course Exclusive Benefits"?