Regarding the continuation of the [Monthly Membership Fee Bundle Payment Course]

Q

Please tell me how to renew my subscription.

A

■継続方法について
会員有効期限月の【3か月前】から継続手続き期間となります。

期間中に表示される「継続手続き」ボタンからお手続きください。
例）9月末が有効期限の場合 ⇒ 7月より継続お手続き可能

※継続期間になりましたら、メールとマイページでお知らせします。

※メールが届かない場合でも、継続可能期間中にログインしていただくと、MY PAGEからお手続きが可能です。

会員有効期限の下に［自動継続中］と記載されている場合は、継続手続は不要です。

If you are outside the renewal period or your subscription is automatically renewed, the "Renew" button will not be displayed.

■Regarding Membership Expiration Date
You can check this on MY PAGE after logging in.

■ Annual membership fee
Annual membership fee: 6,600 yen (tax included)

■ Annual membership fee payment method
Just like with new membership applications, you can complete the process using either "credit card payment" or "convenience store payment."
If you selected credit card payment when you first joined and are currently opting for automatic renewal, your membership will automatically renew after the 20th of the month in which your membership expires.

Credit card payments will be processed on the last day of the month in which your membership expires (or the day before if the last day falls on a Saturday, Sunday, or public holiday).
* If "[Automatic Renewal]" is displayed below the membership expiration date, no renewal procedure is required.

■Regarding your credit card registration status
Please check MY PAGE.

Other questions regarding the "Monthly Membership Fee Bundle Payment Course"

• Q.
  Can you confirm if the renewal process has been completed?
• Q.
  Can I renew my membership even after the expiration date has passed?
• Q.
  Can I change my payment method for recurring subscriptions?
• Q.
  What does "automatic renewal" mean?
• Q.
  Can I stop the automatic renewal?
• Q.
  Can you check if automatic renewal has been stopped?
• Q.
  I stopped the automatic renewal once, but can I restart it?
• Q.
  Can I change the automatic renewal setting from "do not renew" to "renew"?
• Q.
  Please tell me why my subscription was canceled even though it was supposed to automatically renew.
• Q.
  I received an email from my credit card company notifying me of the membership fee deduction before my membership expired.