Regarding the continuation of the [Monthly Membership Fee Bundle Payment Course]
- QWhat does "automatic renewal" mean?
- A
Members of the [Monthly Membership Fee Bundle Payment Course] who have completed the procedure using "credit card payment" are eligible for [automatic renewal *].
<Patterns where automatic renewal applies>
- If you paid by credit card when you registered
- If you choose "credit card payment" when renewing your subscription (this will be reflected from the following year)
Unless you manually cancel the subscription through MY PAGE or if payment becomes impossible, your subscription will automatically renew annually using your registered credit card.
* If you select "Convenience Store Payment," it will be a "One-Time Renewal" and will not be eligible for "Automatic Renewal."
* Even if you joined or renewed your membership using "credit card payment," if you cancel your membership, it will switch to "on-demand renewal."
Other questions regarding the "Monthly Membership Fee Bundle Payment Course"
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Q.
Please tell me how to renew my subscription.
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Q.
Can you confirm if the renewal process has been completed?
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Q.
Can I renew my membership even after the expiration date has passed?
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Q.
Can I change my payment method for recurring subscriptions?
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Q.
Can I stop the automatic renewal?
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Q.
Can you check if automatic renewal has been stopped?
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Q.
I stopped the automatic renewal once, but can I restart it?
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Q.
Can I change the automatic renewal setting from "do not renew" to "renew"?
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Q.
Please tell me why my subscription was canceled even though it was supposed to automatically renew.
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Q.
I received an email from my credit card company notifying me of the membership fee deduction before my membership expired.
If the above examples do not resolve your issue, please contact us using the information below.