Regarding the continuation of the [Monthly Membership Fee Bundle Payment Course]

Q

Can I change my payment method for recurring subscriptions?

A

Please proceed as requested below.

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■I selected credit card payment, but I would like to change to convenience store payment.

If you are currently using automatic credit card payment, you can cancel the automatic renewal on your My Page and then select "Convenience Store Payment."

* For automatic credit card payments, the deadline for changing the payment method or stopping automatic renewal is the 20th of the month in which your membership expires.

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■I chose to pay at a convenience store, but I would like to switch to credit card payment.

You can make changes if payment has not yet been completed.

After the payment number issued on the website expires, please proceed again from MY PAGE.

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■I chose to pay at a convenience store, but I want to use a different convenience store.

You can make changes if payment has not yet been completed.

After the payment number issued on the website expires, please proceed again from MY PAGE.

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Other questions regarding the "Monthly Membership Fee Bundle Payment Course"

• Q.
  Please tell me how to renew my subscription.
• Q.
  Can you confirm if the renewal process has been completed?
• Q.
  Can I renew my membership even after the expiration date has passed?
• Q.
  What does "automatic renewal" mean?
• Q.
  Can I stop the automatic renewal?
• Q.
  Can you check if automatic renewal has been stopped?
• Q.
  I stopped the automatic renewal once, but can I restart it?
• Q.
  Can I change the automatic renewal setting from "do not renew" to "renew"?
• Q.
  Please tell me why my subscription was canceled even though it was supposed to automatically renew.
• Q.
  I received an email from my credit card company notifying me of the membership fee deduction before my membership expired.