Regarding the continuation of the [Monthly Membership Fee Bundle Payment Course]

Q

Can you confirm if the renewal process has been completed?

A

Once you log in, you can check your membership expiration date on your My Page.

After completing the procedure, please be sure to check whether your membership expiration date has been extended.

If you have not received an email confirming the completion of your renewal process, please read this [link].

* Emails cannot be resent.

Other questions regarding the "Monthly Membership Fee Bundle Payment Course"

• Q.
  Please tell me how to renew my subscription.
• Q.
  Can I renew my membership even after the expiration date has passed?
• Q.
  Can I change my payment method for recurring subscriptions?
• Q.
  What does "automatic renewal" mean?
• Q.
  Can I stop the automatic renewal?
• Q.
  Can you check if automatic renewal has been stopped?
• Q.
  I stopped the automatic renewal once, but can I restart it?
• Q.
  Can I change the automatic renewal setting from "do not renew" to "renew"?
• Q.
  Please tell me why my subscription was canceled even though it was supposed to automatically renew.
• Q.
  I received an email from my credit card company notifying me of the membership fee deduction before my membership expired.