Regarding the continuation of the [Monthly Membership Fee Bundle Payment Course]

Q

Can you check if automatic renewal has been stopped?

A

Please log in to the site and check MY PAGE.

If automatic renewal is disabled, it will display "[Automatic renewal: Do not renew]".

Also, if the "Check/Change/Stop Card Information" button is not displayed on your My Page, automatic renewal has been stopped.

* The following environments are not guaranteed to work.
・Yahoo! JAPAN app
Google app
Galaxy Browser (Samsung Internet Browser)
- Browsing websites via various social media apps such as X (formerly Twitter), Instagram, and LINE.

»Click here if you are unable to log in.

Other questions regarding the "Monthly Membership Fee Bundle Payment Course"

• Q.
  Please tell me how to renew my subscription.
• Q.
  Can you confirm if the renewal process has been completed?
• Q.
  Can I renew my membership even after the expiration date has passed?
• Q.
  Can I change my payment method for recurring subscriptions?
• Q.
  What does "automatic renewal" mean?
• Q.
  Can I stop the automatic renewal?
• Q.
  I stopped the automatic renewal once, but can I restart it?
• Q.
  Can I change the automatic renewal setting from "do not renew" to "renew"?
• Q.
  Please tell me why my subscription was canceled even though it was supposed to automatically renew.
• Q.
  I received an email from my credit card company notifying me of the membership fee deduction before my membership expired.