Regarding the continuation of the [Monthly Membership Fee Bundle Payment Course]
- QCan you check if automatic renewal has been stopped?
- A
Please log in to the site and check MY PAGE.
If automatic renewal is disabled, it will display "[Automatic renewal: Do not renew]".
Also, if the "Check/Change/Stop Card Information" button is not displayed on your My Page, automatic renewal has been stopped.
* The following environments are not guaranteed to work.
・Yahoo! JAPAN app
Google app
Galaxy Browser (Samsung Internet Browser)
- Browsing websites via various social media apps such as X (formerly Twitter), Instagram, and LINE.
Other questions regarding the "Monthly Membership Fee Bundle Payment Course"
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Q.
Please tell me how to renew my subscription.
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Q.
Can you confirm if the renewal process has been completed?
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Q.
Can I renew my membership even after the expiration date has passed?
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Q.
Can I change my payment method for recurring subscriptions?
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Q.
What does "automatic renewal" mean?
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Q.
Can I stop the automatic renewal?
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Q.
自動継続を一度停止しましたが、再開できますか?
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Q.
自動継続を「しない」から「する」に変更できますか?
-
Q.
自動継続のはずが、退会になった理由を教えてください。
-
Q.
会員期限を迎える前にクレジットカード会社から会費引き落とし案内メールが届きました。
If the above examples do not resolve your issue, please contact us using the information below.