Regarding the continuation of the [Monthly Membership Fee Bundle Payment Course]
- QI stopped the automatic renewal once, but can I restart it?
- A
Immediate resumption is not possible.
Furthermore, you cannot add new credit card information from MY PAGE.
If you select "Credit Card Payment" when renewing your subscription next time, automatic renewal will be applied.
If you stop automatic renewal of your credit card payment, you will need to renew it yourself.
Please log in during your subscription period to complete the procedure.
»Learn more here
Other questions regarding the "Monthly Membership Fee Bundle Payment Course"
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Q.
Please tell me how to renew my subscription.
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Q.
Can you confirm if the renewal process has been completed?
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Q.
Can I renew my membership even after the expiration date has passed?
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Q.
Can I change my payment method for recurring subscriptions?
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Q.
What does "automatic renewal" mean?
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Q.
Can I stop the automatic renewal?
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Q.
Can you check if automatic renewal has been stopped?
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Q.
Can I change the automatic renewal setting from "do not renew" to "renew"?
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Q.
Please tell me why my subscription was canceled even though it was supposed to automatically renew.
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Q.
I received an email from my credit card company notifying me of the membership fee deduction before my membership expired.
If the above examples do not resolve your issue, please contact us using the information below.