Regarding payment of membership fees

Q

[Credit card payment] An error message will be displayed.

A

Please check the following:

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■ Check for input errors

Please enter your card number, expiration date (month mm/year yy), and security code correctly using half-width characters.

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■ If the message "The expiration date is incorrect" is displayed:

Please enter the "year" and "month" of your credit card's expiration date using two-digit half-width numbers.

For example, if the month is July, you need to enter [07].

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■ Acceptable cards

Please check the "limit" and "expiration date".

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■Is it a rechargeable card?

We accept the following cards: VISA, Mastercard, JCB, AMEX, and Diners Club.

* Please note that this website does not guarantee the operation of rechargeable cards (debit cards, prepaid cards, Bundle Cards), so please refrain from using them.

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■ Are you operating under the recommended environment?

Please use a standard web browser (Safari/Chrome).

*In-app browsers (Yahoo! JAPAN app/Google app) are not guaranteed to work.

*Pleasenote that the "Samsung Browser" on Android and Galaxy devices is not guaranteed to work.

»Recommended environment details are here

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■ If you see the message "This card cannot be used for transactions. Please use a card that supports 3D Secure authentication."

The credit card you entered is not compatible with the 3D Secure 2.0 authentication service and therefore cannot be used for security reasons.

Please try again with a different credit card that is compatible, or choose a different payment method.

For information on how to register for the 3D Secure 2.0 authentication service, please contact your card issuer.

»Learn more here

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If the issue persists, please contact your credit card company to inquire about the validity of your card.

*We cannot investigate or provide answers regarding the details of the error at this contact point.

Other questions regarding "Payment of membership fees"

• Q.
  Please tell me the membership fee.
• Q.
  Please tell me which payment methods are supported for the [Monthly Membership Fee Bundle Payment Course].
• Q.
  [Monthly Membership Fee Course] Please tell me which payment methods are accepted.
• Q.
  Please tell me which credit cards are accepted.
• Q.
  Can I use a debit card, prepaid card, or Bundle Card?
• Q.
  I am unable to register as a member because I am receiving a message saying "The maximum number of errors has been reached" when trying to pay by credit card.
• Q.
  A message appeared stating that identity verification was required for credit card payment.
• Q.
  [Monthly Membership Fee Course] When will I be billed if I pay by credit card?
• Q.
  If I pay by credit card, how will it appear on my statement?
• Q.
  How will the transaction be recorded on my statement if I pay via mobile carrier billing?
• Q.
  [Monthly Membership Fee Bundle Payment Course] Can I check or change the credit card information I registered?
• Q.
  [Monthly Membership Fee Course] Can I check or change my registered credit card information?
• Q.
  [Monthly Membership Fee Bundle Payment Course] Can I change the payment method for the annual membership fee?
• Q.
  [Monthly Membership Fee Course] Can I change my monthly membership fee payment method? (Credit card payment ⇒ Credit card payment)
• Q.
  [Monthly Membership Fee Course] Can I change my monthly membership fee payment method? (Credit card payment ⇔ Carrier billing)
• Q.
  [Monthly Membership Fee Bundle Payment Course] Please tell me how to pay using convenience store payment.
• Q.
  I chose the convenience store payment Monthly Membership Fee Bundle Payment Course, but I missed the payment deadline.
• Q.
  [Monthly Membership Fee Course] Can I pay via convenience store payment, cash, or barcode payment?
• Q.
  [Monthly Membership Fee Course] Please tell me why I am being charged twice every month.