Regarding payment of membership fees

Q

[Monthly Membership Fee Course] Can I change my monthly membership fee payment method? (Credit card payment ⇔ Carrier billing)

A

● Change from carrier billing to credit card payment
● Change from credit card payment to carrier billing

In both cases, you will need to cancel your membership first.

Please note that you cannot change only your payment method from within MY PAGE.

▼Steps to change your payment method
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[1] Log in to the site
*Please be sure to access this site using a web browser (Safari/Chrome).

[2] Access MY PAGE

[3] Complete the withdrawal process via [Withdrawal Procedure].
*Please note that after canceling your paid membership, do not delete Plus member ID from your TicketPlus My Page.

[4] Log in
*Please log in with the account you used to unsubscribe at this time.

[5] Select payment method
*Please proceed using your preferred payment method at this time.
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Even if you cancel your membership to change your payment method, you can resume using the service while retaining your membership status (membership start date).

Please be sure to complete the procedure using the same account within 30 days of canceling your membership.

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<Note 1>
If you change your payment method from carrier billing to credit card payment within the same month and day after canceling your membership, you will be charged by both payment methods.

*The same applies when changing from credit card payment to carrier billing.

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<Note 2>
Changing your payment method means you are canceling your membership, so your settings for member newsletters and birthday emails will be deactivated.

After re-registering, please change your status to "Subscribed" in the [Email Newsletter Settings] section of MY PAGE.

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<Note 3>
Please access this site using a web browser (Safari/Chrome).

In-app browsers (Yahoo! JAPAN app/Google app) are not guaranteed to work.

Accessing the site via various social media apps such as X (formerly Twitter), Instagram, and LINE may result in it not functioning correctly.

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If you are using carrier billing and are changing your mobile carrier, please also read the help section below.

»Those who have not changed their mobile carrier

»Those who have changed their mobile carrier

Other questions regarding "Payment of membership fees"

• Q.
  Please tell me the membership fee.
• Q.
  Please tell me which payment methods are supported for the [Monthly Membership Fee Bundle Payment Course].
• Q.
  [Monthly Membership Fee Course] Please tell me which payment methods are accepted.
• Q.
  Please tell me which credit cards are accepted.
• Q.
  Can I use a debit card, prepaid card, or Bundle Card?
• Q.
  [Credit card payment] An error message will be displayed.
• Q.
  I am unable to register as a member because I am receiving a message saying "The maximum number of errors has been reached" when trying to pay by credit card.
• Q.
  A message appeared stating that identity verification was required for credit card payment.
• Q.
  [Monthly Membership Fee Course] When will I be billed if I pay by credit card?
• Q.
  If I pay by credit card, how will it appear on my statement?
• Q.
  How will the transaction be recorded on my statement if I pay via mobile carrier billing?
• Q.
  [Monthly Membership Fee Bundle Payment Course] Can I check or change the credit card information I registered?
• Q.
  [Monthly Membership Fee Course] Can I check or change my registered credit card information?
• Q.
  [Monthly Membership Fee Bundle Payment Course] Can I change the payment method for the annual membership fee?
• Q.
  [Monthly Membership Fee Course] Can I change my monthly membership fee payment method? (Credit card payment ⇒ Credit card payment)
• Q.
  [Monthly Membership Fee Bundle Payment Course] Please tell me how to pay using convenience store payment.
• Q.
  I chose the convenience store payment Monthly Membership Fee Bundle Payment Course, but I missed the payment deadline.
• Q.
  [Monthly Membership Fee Course] Can I pay via convenience store payment, cash, or barcode payment?
• Q.
  [Monthly Membership Fee Course] Please tell me why I am being charged twice every month.