Regarding payment of membership fees
- QA message appeared stating that identity verification was required for credit card payment.
- A
This website uses the "3D Secure 2.0" authentication service for credit card payments.
As a result, identity verification may be required when making a credit card payment. However, the method of identity verification and how to operate the identity verification screen will vary depending on the card company.
If you have any questions, please contact your card issuer.
Furthermore, even if identity verification is completed, your credit may be denied depending on your credit card usage history.
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■ What is "3D Secure 2.0"?
This is an identity verification service to ensure the secure use of credit card payments over the internet.
By requiring user authentication when using a credit card, fraudulent use by third parties can be prevented, making credit card payments more secure.
For transactions with a low risk of fraudulent use, authentication will be completed without additional authentication. However, for transactions with a risk of fraudulent use, additional authentication such as one-time passwords or biometric authentication will be performed.
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■Target Brands
Visa/Master/JCB/AMEX/Diners
* Rechargeable cards (debit cards, prepaid cards, and Bundle Cards) are not covered by the warranty.
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■ How to use the service
If you select credit card as your payment method, the card company will perform a check.
If the risk of fraudulent use is determined to be high, a verification screen provided by the card company will be displayed.
On the identity verification screen, you will be authenticated using a one-time password or biometric authentication, and once authenticated, you will proceed to credit card authorization.
Once your credit is approved, your payment will be completed.
Other questions regarding "Payment of membership fees"
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Q.
Please tell me the membership fee.
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Q.
Please tell me which payment methods are supported for the [Monthly Membership Fee Bundle Payment Course].
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Q.
[Monthly Membership Fee Course] Please tell me which payment methods are accepted.
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Q.
Please tell me which credit cards are accepted.
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Q.
Can I use a debit card, prepaid card, or Bundle Card?
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Q.
[Credit card payment] An error message will be displayed.
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Q.
I am unable to register as a member because I am receiving a message saying "The maximum number of errors has been reached" when trying to pay by credit card.
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Q.
[Monthly Membership Fee Course] When will I be billed if I pay by credit card?
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Q.
If I pay by credit card, how will it appear on my statement?
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Q.
How will the transaction be recorded on my statement if I pay via mobile carrier billing?
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Q.
[Monthly Membership Fee Bundle Payment Course] Can I check or change the credit card information I registered?
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Q.
[Monthly Membership Fee Course] Can I check or change my registered credit card information?
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Q.
[Monthly Membership Fee Bundle Payment Course] Can I change the payment method for the annual membership fee?
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Q.
[Monthly Membership Fee Course] Can I change my monthly membership fee payment method? (Credit card payment ⇒ Credit card payment)
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Q.
[Monthly Membership Fee Course] Can I change my monthly membership fee payment method? (Credit card payment ⇔ Carrier billing)
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Q.
[Monthly Membership Fee Bundle Payment Course] Please tell me how to pay using convenience store payment.
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Q.
I chose the convenience store payment Monthly Membership Fee Bundle Payment Course, but I missed the payment deadline.
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Q.
[Monthly Membership Fee Course] Can I pay via convenience store payment, cash, or barcode payment?
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Q.
[Monthly Membership Fee Course] Please tell me why I am being charged twice every month.
If the above examples do not resolve your issue, please contact us using the information below.