Regarding payment of membership fees
- Q[Monthly Membership Fee Course] When will I be billed if I pay by credit card?
- A
The monthly fee will be charged on the [registration date].
From the following month onward, the monthly fee for that month will be charged on the 5th of each month.
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Example: If you join on June 6th
■Usage for June
Invoice issued on June 6th
■ July usage
Around July 5th (the date billing data is sent to the credit card company)
■Starting with your August usage~
Billing will be done around the 5th of each month.
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Example: If you cancel your membership on January 3rd
■ Usage in December
Around December 5th (the date billing data is sent to the credit card company)
■ January usage
Around January 5th (the date billing data is sent to the credit card company)
⇒Even if you cancel your membership before the 5th of the month in which you used the service, you will still be billed on the date of use: around the 5th of each month.
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* The closing date, billing date, and withdrawal date (payment date) for credit cards are different.
* Please contact your credit card company for information regarding the actual billing date.
»Details on payment timing/method, service provision period, and cancellation method
Other questions regarding "Payment of membership fees"
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Q.
Please tell me the membership fee.
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Q.
Please tell me which payment methods are supported for the [Monthly Membership Fee Bundle Payment Course].
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Q.
[Monthly Membership Fee Course] Please tell me which payment methods are accepted.
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Q.
Please tell me which credit cards are accepted.
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Q.
Can I use a debit card, prepaid card, or Bundle Card?
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Q.
[Credit card payment] An error message will be displayed.
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Q.
I am unable to register as a member because I am receiving a message saying "The maximum number of errors has been reached" when trying to pay by credit card.
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Q.
A message appeared stating that identity verification was required for credit card payment.
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Q.
If I pay by credit card, how will it appear on my statement?
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Q.
How will the transaction be recorded on my statement if I pay via mobile carrier billing?
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Q.
[Monthly Membership Fee Bundle Payment Course] Can I check or change the credit card information I registered?
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Q.
[Monthly Membership Fee Course] Can I check or change my registered credit card information?
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Q.
[Monthly Membership Fee Bundle Payment Course] Can I change the payment method for the annual membership fee?
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Q.
[Monthly Membership Fee Course] Can I change my monthly membership fee payment method? (Credit card payment ⇒ Credit card payment)
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Q.
[Monthly Membership Fee Course] Can I change my monthly membership fee payment method? (Credit card payment ⇔ Carrier billing)
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Q.
[Monthly Membership Fee Bundle Payment Course] Please tell me how to pay using convenience store payment.
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Q.
I chose the convenience store payment Monthly Membership Fee Bundle Payment Course, but I missed the payment deadline.
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Q.
[Monthly Membership Fee Course] Can I pay via convenience store payment, cash, or barcode payment?
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Q.
[Monthly Membership Fee Course] Please tell me why I am being charged twice every month.
If the above examples do not resolve your issue, please contact us using the information below.