Regarding payment of membership fees
- Q[Monthly Membership Fee Bundle Payment Course] Can I change the payment method for the annual membership fee?
- A
Please check the following.
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■I selected credit card payment, but I would like to change to a different payment method.
<For membership applications>
Once you enter your card information and payment is complete, you cannot change it.
If payment has not yet been completed, please try again.
<If continuing>
If you paid by credit card when you joined, your membership is set to automatically renew.
If you stop the transaction on MY PAGE, you can choose a different payment method.
Can I stop the automatic renewal?
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■I chose to pay at a convenience store, but I would like to switch to credit card payment.
<Common to new membership/renewal>
You can make changes if payment has not yet been completed.
Please try again after the payment number issued on the website has expired.
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■I chose to pay at a convenience store, but I want to use a different convenience store.
<Common to new membership/renewal>
You can make changes if payment has not yet been completed.
Please try again after the payment number issued on the website has expired.
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■ How to change your credit card automatic renewal setting from "Do not renew" to "Renew"
Automatic renewal applies to the following:
- If you paid by credit card when you registered
- If you pay by credit card when renewing your subscription (this will be reflected from the following year).
If you selected convenience store payment when joining or when renewing your membership for the previous year, you will not be eligible for "automatic renewal."
Next time you renew your subscription, if you select "Credit Card Payment," automatic renewal will be applied from the following year.
* You cannot add new credit card information from MY PAGE.
Other questions regarding "Payment of membership fees"
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Q.
Please tell me the membership fee.
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Q.
Please tell me which payment methods are supported for the [Monthly Membership Fee Bundle Payment Course].
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Q.
[Monthly Membership Fee Course] Please tell me which payment methods are accepted.
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Q.
Please tell me which credit cards are accepted.
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Q.
Can I use a debit card, prepaid card, or Bundle Card?
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Q.
[Credit card payment] An error message will be displayed.
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Q.
I am unable to register as a member because I am receiving a message saying "The maximum number of errors has been reached" when trying to pay by credit card.
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Q.
A message appeared stating that identity verification was required for credit card payment.
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Q.
[Monthly Membership Fee Course] When will I be billed if I pay by credit card?
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Q.
If I pay by credit card, how will it appear on my statement?
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Q.
How will the transaction be recorded on my statement if I pay via mobile carrier billing?
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Q.
[Monthly Membership Fee Bundle Payment Course] Can I check or change the credit card information I registered?
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Q.
[Monthly Membership Fee Course] Can I check or change my registered credit card information?
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Q.
[Monthly Membership Fee Course] Can I change my monthly membership fee payment method? (Credit card payment ⇒ Credit card payment)
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Q.
[Monthly Membership Fee Course] Can I change my monthly membership fee payment method? (Credit card payment ⇔ Carrier billing)
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Q.
[Monthly Membership Fee Bundle Payment Course] Please tell me how to pay using convenience store payment.
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Q.
I chose the convenience store payment Monthly Membership Fee Bundle Payment Course, but I missed the payment deadline.
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Q.
[Monthly Membership Fee Course] Can I pay via convenience store payment, cash, or barcode payment?
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Q.
[Monthly Membership Fee Course] Please tell me why I am being charged twice every month.
If the above examples do not resolve your issue, please contact us using the information below.