Regarding payment of membership fees
- Q[Monthly Membership Fee Bundle Payment Course] Please tell me how to pay using convenience store payment.
- A
Please check the following information depending on the convenience store you will be using.
▼Payment methods at Lawson/Loppi
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* You will need your "Customer Number" and "Confirmation Number" when making your payment. Please write them down or print the screen.
1. On the Loppi top screen, select the left button "For those with various numbers".
2. Please enter your 14-digit customer number.
3. Enter the 4-digit verification number and select "Next".
4. Please review your payment details and select "Yes".
5. Present the printed receipt to the cashier and pay in cash within 30 minutes.
6. After payment, please be sure to receive your "Transaction Details and Receipt".
* The "Transaction Details and Receipt" will serve as your receipt.
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▼Payment methods at FamilyMart/Multi-copy machine
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1. From the top page, please select "Payment/Charge (Payment at convenience store)".
2. Please review the notes regarding the receipt and select "Next".
3. Please select "Enter Number".
4. Enter the first number (5 digits) and select "OK".
5. Enter the second number (12 digits) and select "OK".
6. Please review the important notes and then select "Agree and proceed".
7. Please review the payment details screen and select "Confirm".
8. Present the printed application form to the cashier and make your payment within 30 minutes.
9. After payment, please be sure to receive a receipt.
* The "receipt" will serve as your official receipt.
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▼Payment methods at Ministop
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* You will need your "Customer Number" and "Confirmation Number" when making your payment. Please write them down or print the screen.
1. On the Loppi top screen, select the left button "For those with various numbers".
2. Please enter your 14-digit customer number.
3. Enter the 4-digit verification number and select "Next".
4. Please review your payment details and select "Yes".
5. Present the printed receipt to the cashier and pay in cash within 30 minutes.
6. After payment, please be sure to receive your "Transaction Details and Receipt."
* The "Transaction Details and Receipt" will serve as your receipt.
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Other questions regarding "Payment of membership fees"
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Q.
Please tell me the membership fee.
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Q.
Please tell me which payment methods are supported for the [Monthly Membership Fee Bundle Payment Course].
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Q.
[Monthly Membership Fee Course] Please tell me which payment methods are accepted.
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Q.
Please tell me which credit cards are accepted.
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Q.
Can I use a debit card, prepaid card, or Bundle Card?
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Q.
[Credit card payment] An error message will be displayed.
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Q.
I am unable to register as a member because I am receiving a message saying "The maximum number of errors has been reached" when trying to pay by credit card.
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Q.
A message appeared stating that identity verification was required for credit card payment.
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Q.
[Monthly Membership Fee Course] When will I be billed if I pay by credit card?
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Q.
If I pay by credit card, how will it appear on my statement?
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Q.
How will the transaction be recorded on my statement if I pay via mobile carrier billing?
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Q.
[Monthly Membership Fee Bundle Payment Course] Can I check or change the credit card information I registered?
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Q.
[Monthly Membership Fee Course] Can I check or change my registered credit card information?
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Q.
[Monthly Membership Fee Bundle Payment Course] Can I change the payment method for the annual membership fee?
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Q.
[Monthly Membership Fee Course] Can I change my monthly membership fee payment method? (Credit card payment ⇒ Credit card payment)
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Q.
[Monthly Membership Fee Course] Can I change my monthly membership fee payment method? (Credit card payment ⇔ Carrier billing)
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Q.
I chose the convenience store payment Monthly Membership Fee Bundle Payment Course, but I missed the payment deadline.
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Q.
[Monthly Membership Fee Course] Can I pay via convenience store payment, cash, or barcode payment?
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Q.
[Monthly Membership Fee Course] Please tell me why I am being charged twice every month.
If the above examples do not resolve your issue, please contact us using the information below.