Regarding payment of membership fees
- QI am unable to register as a member because I am receiving a message saying "The maximum number of errors has been reached" when trying to pay by credit card.
- A
If you encounter four or more errors within a 24-hour period during the payment process, you will be unable to retry for security reasons.
You can register after waiting at least 24 hours.
Please try again after 24 hours.
* Please note that we cannot resolve the error even if you contact us.
We are unable to investigate or provide details regarding credit card errors at this service center.
Please contact your credit card company to inquire about the validity of your card.
Please also read this.
Other questions regarding "Payment of membership fees"
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Q.
Please tell me the membership fee.
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Q.
Please tell me which payment methods are supported for the [Monthly Membership Fee Bundle Payment Course].
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Q.
[Monthly Membership Fee Course] Please tell me which payment methods are accepted.
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Q.
Please tell me which credit cards are accepted.
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Q.
Can I use a debit card, prepaid card, or Bundle Card?
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Q.
[Credit card payment] An error message will be displayed.
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Q.
A message appeared stating that identity verification was required for credit card payment.
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Q.
[Monthly Membership Fee Course] When will I be billed if I pay by credit card?
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Q.
If I pay by credit card, how will it appear on my statement?
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Q.
How will the transaction be recorded on my statement if I pay via mobile carrier billing?
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Q.
[Monthly Membership Fee Bundle Payment Course] Can I check or change the credit card information I registered?
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Q.
[Monthly Membership Fee Course] Can I check or change my registered credit card information?
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Q.
[Monthly Membership Fee Bundle Payment Course] Can I change the payment method for the annual membership fee?
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Q.
[Monthly Membership Fee Course] Can I change my monthly membership fee payment method? (Credit card payment ⇒ Credit card payment)
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Q.
[Monthly Membership Fee Course] Can I change my monthly membership fee payment method? (Credit card payment ⇔ Carrier billing)
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Q.
[Monthly Membership Fee Bundle Payment Course] Please tell me how to pay using convenience store payment.
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Q.
I chose the convenience store payment Monthly Membership Fee Bundle Payment Course, but I missed the payment deadline.
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Q.
[Monthly Membership Fee Course] Can I pay via convenience store payment, cash, or barcode payment?
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Q.
[Monthly Membership Fee Course] Please tell me why I am being charged twice every month.
If the above examples do not resolve your issue, please contact us using the information below.